Privacy Policy

At XEA TEA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from xeatea.com.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, shipping address, payment information, and phone number.

Automatically Collected Information: When you visit our website, we automatically receive your IP address, browser type, and operating system to help us improve your experience.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you about your order or customer service inquiries.
  • Send marketing emails, if you’ve opted in to receive them.
  • Improve and personalize your shopping experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

  • Payment processors to handle transactions.
  • Shipping companies to deliver your orders.
  • Marketing and analytics tools to improve our services and understand customer behavior.

These third parties will only have access to your personal information as necessary to perform their services and are obligated to protect it.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as processing orders, managing your account, or complying with legal obligations.

5. Cookies

Our website uses cookies to improve your browsing experience and personalize your visits. Cookies are small text files stored on your device that allow us to remember your preferences. You can disable cookies in your browser settings, but this may affect your experience on our site.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. If you would like to exercise these rights, please contact us at support@xeatea.com.

7. Security

We take the security of your personal information seriously and use industry-standard encryption and secure payment methods to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@xeatea.com.